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Every effort will be made to deliver your products on time, but any delivery day or lead-time specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.
All deliveries will be charged at the prevailing rates applying at the date of such delivery. Special rush deliveries can usually be arranged but will usually be subject to additional charges (e.g. rush print charges and rush delivery charges) that will be charged to you at current commercial rates.
Lead times will be deemed to commence at the date and time that Ideasbynet.com receives in writing, "signed off" approval of the artwork that Ideasbynet.com has supplied.
Ideasbynet.com ships from multiple facilities throughout the United Kingdom and in some instances Europe. If you have ordered a range of products, then they maybe shipped from different factories. As a result, they may arrive to you at different times and in separate deliveries. All deliveries are shipped by recognised and respected carriers on a standard service up to 5.30 pm and delivery charges are in accordance with this service. Where pre 12.00 or pre 10.30 deliveries are requested these need to be requested in writing from your appointed account manager who will then provide relevant costings for such deliveries.
In the unlikely event that products are lost or damaged in transit when using third party carriers, Ideasbynet.com does not accept responsibility for damages or losses incurred to the shipment or due to late delivery. Claims in respect of non-delivery must be made in writing so as to reach us within 4 days from receipt of our invoice.
For your added convenience, questions, comments, or suggestions can also be e-mailed to us by clicking here.
Ideasbynet, Kings Croft, Savage Lane, Dore, Sheffield, South Yorkshire S17 3GW
t: 0844 8117 566
f: 0844 8117 567