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Order Changes and Cancellations will make every effort, upon your receipt of your request in writing, to change or cancel your order. If the order has not yet started the production process, no additional charge or cancellation fees will be applied. In the case of changes, where orders have already begun the manufacturing process the setup fees may vary from the original quotation subject to your revised requirements. This particular applies to screens and setup costs where plates or screens may already have been made and also to changes once pre-production samples have been manufactured. Any additional charges will be notified in writing prior to proceeding to full production of your order.

If your order has begun the production process, regrettably, we are unable to stop or change the order. We can, however if you wish, prevent delivery or redirect it to an alternative location. In all such cases you will be charged the original amount quoted for any orders cancelled at this stage.

Any changes in quantity ordered must be made in writing to us prior to commencement of the manufacturing process. Any increase in the order may be regarded as a separate contract, and as such as separate delivery date may apply, unless written notification is received before work commences on the original order.

For your added convenience, questions, comments, or suggestions can also be e-mailed to us by clicking here.

Find Us!

Ideasbynet, Kings Croft, Savage Lane, Dore, Sheffield, South Yorkshire S17 3GW

t: 0844 8117 566

f: 0844 8117 567