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Privacy Policy

Personal Information

At any time you may visit Ideasbynet.com without identifying yourself or revealing any personal information. We do not have access to personally identifiable information related to visitors, unless they have requested a quick quotation, virtual sample for product sample. We place cookies on visitors hard drives to collect generic information about the number of visitors to our website and pages viewed. This information is used for traffic of analysis of our website. To do internal research and to better understand our customers needs, we automatically track certain information about your behavior on our site. Information collected may include the URL address you visited just before coming to our site, the URL you leave our site to visit, your type of browser and your IP address. The data is reviewed and analysed on a collective basis and will not be linked to the identity of any individual person. No other information is retrieved from your computer.

From time to time however, there may be occasions when we will need information from you. Our intention is to make it apparent and upfront when we are collecting personal information from you on the internet. You will always have the option not to provide information, even though it may be in your interests to do so in order to take advantage of certain features and benefits.

If you supply us with your details online via a quote request, virtual sample request or any other form of electronic communication, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact your account manager or one of our sales representatives who will remove your details from our database.

Visitors to our website who supply us with their telephone numbers will only receive telephone calls from us with information regarding orders or specific reqeusts they have placed via our website.

Visitors who supply us with their telephone numbers on-line may receive telephone calls from us with information regarding new products and services or upcoming events which we feel may be of specifc interest to them. If you do not wish to receive such telephone calls, please contact your account manager or one of our sales representatives who will remove your details from our database.

Cookies

A cookie is a piece of data sent from a website to your browser and stored on your hard drive for future reference. We use cookies to store information previously provided by you to our site, so that you do not need to re-enter this information each time you share or request information with us. If you reject the cookie, you may still use our website. However, since Cookies also enable us to track your interests to enhance the experience on our website, rejection of these cookie can take away from some of the website's performance.

This site uses a tool that collects your requests for pages and passes elements of them to search engines to assist them in indexing this site. We control the configuration of the tool and are responsible for any information sent to the search engines.

 

Third Party Sharing of Information

From time to time and under strict control Ideasbynet.com may share your information with relevant third parties or any of its associated trading companies in order to process your order. For example, when we need to ship requested products directly to you from one of our suppliers, and/or a credit card processing company is used to bill for goods and services. These companies do not share, store or use personally identifiable information for any secondary purposes.

From time to time, we make our customer e-mail database available to other reputable organisations whose products or services we feel you might find interesting or beneficial. If you do not want us to share your e-mail address with other companies or organisations, please contact your account manager and advise them of such a request and your details will be automatically removed from such databases.

Security

At Ideasbynet.com we always use industry-standard encryption technologies and software when transferring and receiving customer data exchanged with our website to ensure the highest levels of customer security.

We process credit card transaction by fax signed confirmation only. Internally your credit card information is kept highly secure. Please do not give us credit card information by email as we cannot guarantee that is will be 100% secure.

For your added convenience, questions, comments, or suggestions can also be e-mailed to us by clicking here

 

 

General Data Protection Regulation (GDPR) 25th May 2018

General Data Protection Regulation (GDPR) 25th May 2018

 

How your data and the information you provide us with is used by Ideasbynet Limited.

 

Overview

 

Ideasbynet requires very little in the way of personal data. It collects business critical information only, in order to perform its function of supplying products branded in line with the client’s instructions and delivered to fulfil the client’s logistical needs. Ideasbynet takes your privacy seriously and also that of the organisation you may represent. The information below sets out Ideasbynet’s data protection policy. It must be emphasised that the information used by Ideasbynet is solely for the purpose of providing an ultra fast and efficient service to its clients. It is in every sense of the word, client-centric in its aims.


1. Information Ideasbynet Holds

Title
First Name
Last Name
Company Name
Industry Sector
Email Address
Phone Number
Billing Address
Delivery Address
Supplied Logos
Site Browsing History
Order History
Quote History
Sample History
E-mail communications received from the client
Notes and History relevant to client service

 

2. What Ideasbynet Uses Your Data For

To manage relationships with clients
To manage ongoing projects
To advise clients on relevant ideas and innovations occurring in the sector
To provide relevant free samples 
To provide relevant bespoke visuals
To ask client’s advice
To deliver products and services efficiently
For credit control reasons
To obey applicable laws and regulations
To respond to complaints and resolve client issues
To run Ideasbynet in an efficient and professional way
To exercise Ideasbynet’s rights set out in agreements or contracts

 

 

 


3. Ideasbynet’s reasons for holding this data

 

Ideasbynet only hold or requests data for business purposes as detailed above. In regards to our use of this data with you or on your behalf Ideasbynet would do so for the following reasons:

Having been given your consent - in regards to communications or marketing
Fulfilling contracts - in regards to processing orders, quotes and other product based information
Our legitimate interests - in regards to contacting you about products you may find of interest, samples, visuals produced with your logo, developments in the industry and storing your data for these aforementioned purposes.


4. Ideasbynet Doesn’t Sell or Share Client Data

 

Ideasbynet takes your privacy seriously and will never share or sell your data with third parties for marketing/ communications purposes. We do share data under the following notable exceptions:

Your name and the organisation you represent will be retained offline in the event that you request deletion of your details. This information will be retained as proof that your request has been processed by Ideasbynet’s management.

Third Party Suppliers: Ideasbynet in transaction of its duties outsources to reliable supply partners on an ongoing basis. In so doing it provides to said third parties the following client data:
The client’s logo/ artwork
The client’s name and delivery address details

The aforementioned supply partners will have provided Ideasbynet with written assurances (at senior management levels) that the client’s data will be deleted and removed once the transaction has been completed to the client’s satisfaction and the account paid in full. Without the ability to place orders with third party suppliers Ideasbynet would in many cases be unable to fulfil its clients contracts.

Ideasbynet reserves the right to disclose your personally identifiable information to 3rd parties in the event that Ideasbynet is acquired by said third party or as part of a due diligence process prior to a business takeover. In which case Ideasbynet may disclose your personally identifiable information to the buyer or potential buyer of such business or assets if it is specifically relevant to them. This would be undertaken under UK Law and your your rights and freedoms would not be overridden.


5. How Long Ideasbynet Holds Your Data For

 

The criteria that we use to determine retention periods will be determined by the nature of the data and the purposes for which it is kept. For example, if Ideasbynet receive your Information through our account quote form, we will retain your data for as long as is necessary to administer the account, process any orders, and provide the client with the ability to view their account history and reorder without the need for re-entering data. By law Ideasbynet are required to retain certain data indefinitely in order to comply with our obligations under GDPR or other legislation, or for fraud detection purposes.


6. Your Rights In Regards To Your Data

 

As per the GDPR guidelines you have the following rights in regards to your data - Ideasbynet will require proof of your identity before Ideasbynet are able to act on your request

  • The right of access - Individuals have the right to access their personal data and supplementary information.
  • The right to rectification - The right for individuals to have inaccurate personal data rectified, or completed if it is incomplete.
  • The right to erasure - the right for individuals to have personal data erased.
  • The right to data portability - the right for individuals to obtain and reuse their personal data for their own purposes across different services as outlined in Section 1.

Exceptions - Ideasbynet accepts that the client owns the copyright to their logo and branding whereas Ideasbynet claim copyright to any artwork produced by Ideasbynet . As such this would not be covered by the right to data portability.
On returning the clients logo, files will be returned in the format in which it was originally supplied.

  • The right to object - Individuals have the right to object to the processing of their Information by contacting Ideasbynet. For example, if Ideasbynet are processing your Information on the basis of Ideasbynet’s legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your Information for direct marketing purposes.


7. Financial Data and Security

 

It is important to note that the way in which Ideasbynet is structured requires no payment information from clients. Payments are made either as BACs transfers with financially sensitive information shared only between the client and their bank or through Sage Pay where the clients financial data is encrypted by Sage and neither seen nor collected by Ideasbynet.

 

8. Communication

 

In order to keep its clients in the loop with new ideas and innovations happening within the marketing gift sector, Ideasbynet will contact its clients occasionally throughout a calendar year. Typically Ideasbynet’s designers may develop bespoke ideas and share visuals with clients in the form of emails or print outs delivered through the post. Equally Ideasbynet may send out samples of products it deems to be suitable to the client and email or post out relevant offers and new product information. In its sector, Ideasbynet’s point of difference is that no two client experiences are the same. Each web page is designed to be personalised to each client - reflecting their unique branding, their market sector and their colour scheme. This bespoke ethos is carried through in every aspect of communication and media. Ideasbynet feel that in every sense that this is an individual tailored approach and not spam one-size-fits-all. If Ideasbynet were to approach a new client, it would take time to prepare ideas and visuals bespoke to that client and only then make contact as deemed to be of legitimate interest.


9. Email usage

 

By signing up for an account with Ideasbynet you agree to the use of your email address for both day to day business correspondence (eg. order confirmations, despatch notes, etc.) and for related matters.  If you wish to no longer be contacted by Ideasbynet for order related emails you may close your account by contacting your account manager. We will however ask for consent with regards to sending marketing related emails and media.


A phrase used throughout the Ideasbynet website (relating to GDPR) is “related matters”. Ideasbynet intend this to be a catch all phrase referring to providing the client with marketing ideas, new product information, new pricing, offers and other information. Ideasbynet interpret this to fall within the GDPR guidelines as “legitimate interest”.

 

10.  Your Rights As An Agency Adding Logos on behalf of third party clients

 

Agencies and consultants are expected to work with their clients within the GDPR structure outlined above. It is incumbent upon them to arrange and receive all relevant consents and permissions from their clients relating to copyrighted branding and personal information. It is further incumbent upon them to be able to provide evidence of this information if requested by Ideasbynet. By requesting a quote from Ideasbynet and sharing data you will be deemed to have accepted the points covered in this section and in the event of dispute accept full responsibility for any and all information placed on Ideasbynet.


11. Proof of Consent

 

Proof of consent is an important cornerstone of the GDPR legislations. Ideasbynet allows its clients to opt-in, opt-out or delete details. This is performed by requesting an account manager to alter permissions or by filling in a consent form via Email. Given consents are recorded against your account via date stamp. Ideasbynet’s secure back end has been created in such a way that neither Ideasbynet’s staff nor its senior management has sufficient access privileges to alter these permissions. In theory, the only people with this access would be the coders responsible for Ideasbynet. They in turn have signed agreements to confirm they would not access clients privacy consents.



 

Find Us!

Ideasbynet, Kings Croft, Savage Lane, Dore, Sheffield, South Yorkshire S17 3GW

t: 0844 8117 566

f: 0844 8117 567