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Having your brand name emblazoned on everyday products is a popular marketing method in some quarters, but will it really help you acquire or retain customers? Alex Tomlin Investigates

Be it free pens handed out at trade shows, calendars sent to customers at Christmas or a hamper full of expensive food and champagne for those extra special clients, a well thought out promotional merchandise strategy can raise brand awareness and retain valued clients. But is it really worth the money?

Top sellers by far are diaries, calendars and writing instruments, each accounting for 20 percent of the total spend in the promotional products world. This is not surprising considering such everyday items allow existing or potential customers to be exposed to your brand all year round.

There are clearly thousands of items suitable for promotional use; essentially anything upon which a logo can be printed, including bum bags, cakes, dart sharpeners, first aid kits, perfume atomisers, ponchos, tabards, tea cosies, yo-yos and zipper pulls, not to mention the seemingly endless range of golf related merchandise.

Industry insiders are evangelical about the benefits. 'A considered and appropriate gift has a permanent or semi-permanent shelf-life,' says Charles Wade, editor of Promota Bulletin, the magazine from the trade association representing manufacturers and distributors of promotional products.


Why It Works
'Having your name, logo and web address on an item that you give to someone and that they will see regularly serves as a subliminal reminder', continues Wade. 'It plays a major role in marketing support.'

It is not usually employed as a marketing campaign on its own, but more to reinforce a focussed message given out by, say, an advertising campaign in a magazine or on television.

'I strongly advise going through an experience distributor,' says Wade.

'They will find out exactly what it is you want to achieve and what other marketing methods you are using in order to recommend the type and quantity of product required.'

Margot Parker, board director for the British Promotional Merchandise Association, is one such distributor. She's sales director of Fragrance For You, which supplies bespoke perfumes and packaging to consumer and corporate clients, such as Easyjet.

'Easyjet wanted to promote their new route to Cologne and a perfume was the obvious choice,' explains Parker. 'They explained what they wanted, the image they were trying to project and we produced a raft of samples, of which they chose an orange blossom scent, which matched their corporate colours. 'They passed the scent out at airports and locations nearby and were very pleased with the response,' she concludes.


Keep The Client Sweet
However, there's no point investing in a promotional goods campaign if it misses the mark. Specialist insurance products provider MedEx Direct was ploughing the traditional furrow of giving out branded pens and post-it notes to prospective clients without much success. It decided to change tack and sent its sales force out bearing chocolate branded with the company name and logo from promotions company Sweet Temptations.

'Now our sales guys are known as the 'chocolate men' and everyone remembers us,' explains the sales and marketing director Steven Katz. 'We have gained 20 per cent more clients than anticipated since introducing the chocolate, with negligible outlay.'

Plying clients with sweets has now become a regular occurrence for MedEx, which also sent out branded event card replete with chocolates at Christmas, receiving phone calls of thanks across the board.

Prices and ordering arrangements obviously vary, but most companies offer lead times of 28 days or less, although if you want a Christmas promotion, it's best to plan well in advance. Most suppliers place minimum amounts on orders, such as 2,000 pens, but you are usually able to see an image of what the product will look like before it's mass produced.


We at Ideasbynet are here to help you with your promotional gift requirements. Call us: 0870 787 5527 - Our Promotional Staff are highly experience and will provide you with the dedicated professional service you would expect from a major corporation.

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